Where are we?
Already the first conversations create mutual learning.
The customer's competence and our experience are in dialogue. Low hanging fruits will be found, that bring value already tomorrow.
The analysis may be deepened:
- The organization recognizes the opinion leaders, critics and improvers.
Progressive interviews of individuals and groups tell the organization's own
story.
- Retrospectives and experiential workshops reveal more of the organization's
dynamics.
- Stories differ from the reality. Coaching and hands-on participation to the
work give more reliable information. The members of the organization are blind to
culture's many aspects, that an outsider is able to recognize.
- Te best way to understand a system is to change it. The real forces behind
the decisions are usually not on the surface. The response to a small change tells about these
forces, the strongest habits, fears, basic assumptions, interests and power structures.
